Review & User-Generated-Content System Integrations
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Customers rely heavily on content and reviews from others to gain trust and reassurance before they purchase themselves. The user-generated content is typically requested by a retailer after a purchase has been completed, occasionally offering the customer an incentive to write a review of the product they bought.
For eCommerce retailers, there are many technology providers in the Review and UGC market, each offering particular features or functions to compete against the others.
The FUSN eCommerce platform integrates with all major Review/UGC platforms, including (in no particular order); Feefo – a well-known and cost-effective platform for customer reviews, Trustpilot – the Danish consumer review system with many UK retailers signed up, Yopto – who launched in the UK in 2017 are known for ‘many-format’ UGC, Bazaarvoice – an enterprise-level system for retailers looking for SEO success from review data, Ekomi – well-known SaaS technology for customer review and feedback, Reevoo, Reviews.co.uk, TrustedShops and Google Seller Reviews.