The Difference for Saint-Gobain is
REMARKABLE
Leading retailers rely on Remarkable Commerce for performance, innovation and growth.
conversion growth since 2017
mobile revenue growth in 2020
How Saint Gobain Prepared its Gyproc Tools Brand for Rapid Online Growth
The Solution
- New custom commerce presence and unique tool hire ordering facility
- Bespoke warehouse management system customised for hire
- Enhanced mobile device experience makes it easier for customers to order while on the move
- Integration with Experian for credit checking
- Royal Mail and UK Mail courier integrations
- Payments via Barclaycard Smartpay
The Results
- 367% increase in conversion rate since 2017
- 101% sales growth in 2020
- 130% mobile revenue growth in 2020
- 86% increase in organic search traffic in 2020
Richard Guest, Gyproc Ltd.
The Challenge
The team at Saint Gobain responsible for the Gyproc Tools brand was tasked with undertaking a digital transformation project in a short space of time as the brand prepared to embark on a significant growth strategy.
A flexible, powerful ecommerce capable of seamless integration with stock and warehousing, as well as bespoke hire functionality was crucial to that strategy.
However, while Gyproc Tools had previously built an online presence, it was a basic corporate site offering no ecommerce functionality, which led the management team to seek solution - eventually landing on the Remarkable Commerce Platform as offering all the power and flexibility it needed.
The Solution
Saint Gobain S.A. commissioned the Remarkable team to build a brand new, bespoke ecommerce presence on the Remarkable Commerce Platform.
Even though this was a large-scale enterprise level project with several complex processes and integrations the Remarkable team rose to the challenge - delivering within 14 weeks from order.
The new site provides a full range of taping and jointing products and services, while innovative features and integrations enhance the overall customer experience:
- Unique hire functionality enables drywalling customers to buy or hire tools, buy spare parts or book in tools for a service and repair all in one place
- A warehouse management facility with handheld scanners supports efficient inventory and fulfilment operations
- Full mobile commerce features provide a vital route to sales, with customers commonly ordering while on the move
A range of easy integrations support everything from credit checking and payment to delivery.
Stand-out Feature
Remarkable Commerce were commissioned to build a fully bespoke Warehouse Management System (WMS) alongside the Remarkable Commerce Platform build - this modular microservice architecture enabled middleware to be created, which seamlessly connected the two systems. Data such as order details, customer data and stock information was passed back and forth through a set of custom APIs.
The Results
- 367% increase in conversion rate since 2017
- 101% sales growth in 2020
- 130% mobile revenue growth in 2020
- 86% increase in organic search traffic in 2020
- Headless architecture and native microservices support enable St Gobain to innovate and adapt at pace
The tech stack
The Remarkable Commerce team developed and maintains the following architecture for Saint Gobain:
About Saint-Gobain
Gyproc Tools is a subsidiary of Saint Gobain S.A. one of the largest multinational companies in Europe. Gyproc Tool Hire was established in the early 90's as an automatic taping and jointing tool hire supplier to the drywall jointing community.
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