A long partnership that has delivered success.
Continually evolving their technologies and platform to fit their vision for the future of formal menswear online.
Client testimonial
Hear what our customers have to say about their experience with Remarkable Commerce.
"A long standing partnership that has delivered success for Moss."
The results
The Remarkable Commerce Platform has enabled Moss to achieve significant results in a short space of time - including immediate conversion rate improvements and consistent year-on-year growth.
year-one sales growth
year-on-year average sales growth
Of orders placed on mobile
Overview
Moss is a leading formal menswear specialist, with a rich heritage dating back to 1851. The brand is renowned for its commitment to quality, service and style, offering a wide range of formalwear for every occasion.
The challenge
Moss had big plans to transform its digital sales performance by elevating the customer experience - bringing its trademark bespoke tailoring service to digital customers and connecting digital and in-store customer journeys.
However, the Magento platform simply did not deliver the agility required to realise that strategy - even simple updates like changing a banner would often take days. The platform was also unable to support the brand's vision for a seamless, omnichannel experience.
The business needed a platform able to support its strategy while driving operational efficiencies - and increased competition in the formalwear market meant it has no time to waste.
The solution: a seamless migration
Within weeks Moss was up and running on the Remarkable Commerce Platform. An accelerated, low-risk migration, extensive customisation and streamlined integrations - all backed by deep expertise from the Remarkable team - delivered a lightning-fast platform for innovation and growth
ERP
Seamless ERP integration enabled unified data collection across inventory, orders, stores and a range of business systems - to strengthen operational efficiency and customer service.
Integrations
A series of unique features - delivered by the Remarkable Commerce development team - elevated the customer experience.
Architecture
Headless architecture and native microservices support have enabled the rapid deployment of innovative digital, in-store and omnichannel experiences that consistently improve commercial performance.
Today the Remarkable Commerce Platform is central to Moss's operations - powering UK and international websites as well as eBay and Amazon marketplace integrations.
Standout feature
The platform's custom-made outfit configurator is a standout feature - enabling customers to create their own unique outfit combinations. The configurator has been a hit with customers, driving engagement and sales.
Custom Made
The platform's custom made outfit configurator allows customers to create their own unique outfit - a key differentiator for Moss Bros in the formalwear market.
Fabric
Select from a wide range of high-quality fabrics to create your own unique outfit.
Customise
Choose from a wide range of options to customise your outfit - for a truly unique look.
Visulization
See your outfit come to life with our 3D visualization tool - for a truly immersive experience.
Waistcoat & trousers
Fully visualise every part your outfit from every angle including waistcoat and trousers.
Complete order
Once you've created your outfit, save & book a personal instore appointment to get fully measured and fitted.
Comprehensive integrations to meet all your needs
Remarkable Commerce supports a wide range of popular integrations that are essential for Moss . From payment gateways to CRM solutions, our platform connects effortlessly with the tools you need to optimise every aspect of your business.
Key features
Key features include an integrated Click & Collect service offering both standard and next-day delivery options, enhancing convenience for our customers. The platform is also equipped with advanced capabilities, such as seamless integration with Dynamic Yield for personalisation, and support for major marketplaces like eBay and Amazon. Our system connects directly with ERP solutions, managing everything from inventory to replenishment and beyond, ensuring operational efficiency.
Internationalisation
Dedicated UK, IE, DK, SE, NL and AU websites driven from a single platform.
Personalisation
Integration with Dynamic Yield for personalisation and A/B testing.
Fully responsive design and build
A fully responsive design and build that works seamlessly across all devices and screen sizes - ensuring a consistent user experience for all customers.
Advanced promotion and voucher module
An advanced promotion and voucher module that allows Moss to create and manage promotions and discounts across its product range.
AI-driven search powered by salesfire.
AI-driven search functionality powered by salesfire. Delivers instant and increased conversion rates as well as a more engaging customer experience.
Bespoke CMS
A bespoke CMS that streamlines and adds pace to content management, enabling Moss to make changes quickly and easily.
Bespoke Custom Made outfit configurator
A bespoke custom made outfit configurator that allows customers to create their own unique outfit.
Year on year sales
Moss has seen consistent year-on-year growth since migrating to the Remarkable Commerce Platform. The platform's flexibility and scalability have enabled Moss to achieve constant growth, with sales increasing by an average of 51% year-on-year.
+7%
+32%
+70%
+44%
+16%
+23%
+16%
+20%
+40%
+47%
+246%
Get more from marketplaces
Consumer engagement is key to success in the digital age. Our platform is designed to help you create meaningful connections with your customers, driving loyalty and repeat business.