Elevating schoolwear with a next-generation eCommerce platform
For over 65 years, Price & Buckland has been a leader in school uniform manufacturing and retail, committed to quality, style, and sustainability. To further this commitment, they have launched a brand-new eCommerce site, powered by the Remarkable Commerce platform.
Client testimonial
Hear what our customers have to say about their experience with Remarkable Commerce.
"Remarkable have lived up to their name and our full team have really enjoyed working with them on our new website. They have deeply integrated their platform with our existing systems and tailored our new site to our exact requirements. We are looking forward to a long and successful partnership."
From headaches to high-tech
When their new website launched, Price & Buckland saw an immediate improvement in many areas of their business. Customers were less frustrated and happier to use the site, the retailer's internal teams were happier with our back-office functionality and there were less issues and headaches to resolve on a daily basis. This meant, Price & Buckland were able to focus solely on innovating and growing their business.
Improvement in engagement rate
Increase in AOV
Downtime during migration
Dedicated school PLPs
Overview
For over 65 years, Price & Buckland has been at the forefront of school-wear manufacturing, and this new digital transformation reflects the company's dedication to innovation.
The brand is a leader in school uniform manufacturing and retail, growing their business for many years by growing the number of schools they partner with.
The challenge
Following initial conversations, Price & Buckland requested help uncovering, defining, and designing the roadmap for their new eCommerce strategy.
They originally had two websites serving different purposes, one for purchasing uniform products and one for communicating information to their customers.
The old uniform website had many large challenges that were causing headaches for their staff, confusion to their customers, and limiting growth opportunities. One of the major challenges was that customers (parents) were unable to purchase products from more than one school, and customers were required to make multiple purchases.
Multi-school ordering function
Customers (parents) of the old Price & Buckland website, would need to place multiple orders when ordering uniform for different schools. If a parent needed to order uniforms for 3 different schools, it would take the 3 times as long compared to ideally placing a single order. This configuration hugely confused and frustrated customers.
How we solved this problem
The Remarkable Commerce platform is natively able to handle any type of product and data configuration, this includes checkouts that contain any mixture of product types, regardless of their setup. We tailored our platform checkout to allow unique yet unlimited school/child fields, so that customers could purchase from multiple schools in a single order.
Why this matters for parents
We understand that saving time and keeping ordering simple are both vital for parents, therefore enabling a parent to login easily, checkout in a few clicks and receive updates for a single order is less complicated than before, and encourages repeat purchase.
Why it's a game-changer
Hassle-free
Customers save time with multi-school ordering, as the single order and single payment are simple to complete. The customer journey is similar to common eCommerce checkouts, which gives customers confidence in ordering and improves conversion rate.
Easy to manage
For the internal teams at Price & Buckland, a single order is easy to locate and edit in one place, compared with their historic process of editing multiple orders in multiple systems. This is more efficient and simplier to action order updates.
Defined business logic
We configured the website checkout to allow for orders to be delivered to schools, for collection from school - with business logic that disables into-school delivery if the order contains products from multiple schools.
This is more than just an ordering function - it's a complex custom feature that ensures efficiency and a seamless customer experience. Do you have a unique challenge that is negatively effecting your CX
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The solutions
Built on the powerful Remarkable Commerce Platform (RCM), the new Price & Buckland website has been designed to handle complex product configurations, including school-specific uniforms and multi-school ordering, personalisation options, and multi-school account management.
The platform's flexibility ensures that customers can navigate with ease, quickly find their school, and order the right uniform with confidence. The new website solution is a merging of the two previous websites, combining all product information, school data and propositions into a single site.
Price & Buckland worked closely with their dedicated build team at Remarkable, to integrate their existing systems and new solutions with the new platform.
We delivered several custom features for P&B which were instrumental and unique to their business:
School-specific stores
Each school now has its own dedicated PLP, ensuring only the correct uniform options are displayed and allowing schools to have control over their brand.
Improved navigation & search functionality
A 'Find Your School' feature allows parents and students to quickly locate their designated uniform collection with just a few clicks.
Deep integration with Prima
Underpinned by an API-driven architecture, the platform seamlessly integrates with Price & Buckland's existing Prima ERP system, ensuring real-time stock updates and order syncing.
Revolutionising school uniform shopping
Price & Buckland know that finding the right school uniform should be effortless. To support this we implemented our intelligent Search & Filter solution - a product discovery feature powered by the Remarkable Search Module - to transform how parents shop for uniforms online.
Our Remarkable Search Module uses powerful indexing and real-time filtering, ensuring parents always find the exact uniform their child needs—no guesswork, no confusion. By integrating seamlessly with Price & Buckland's product database, we deliver a personalised, frictionless shopping journey that improves conversion rates and customer satisfaction.
Smart uniform search
Powering a seamless shopping experience
Parents enter their school's name into the search bar.
The system automatically displays only the approved uniform options for that school.
With just a few clicks, parents can select the right sizes, add to cart, and check out seamlessly.
Why this matters for parents
No more endless browsing - Instantly find the right school's uniform with 100% accuracy, with only the approved uniform items being displayed. This isn't just site search — it's intelligent, conversion-driven eCommerce designed to remove barriers and create an effortless experience.
This isn't just search—it's intelligent, conversion-driven eCommerce designed to remove barriers and create an effortless experience.
Upgrade your uniform shopping with Price & Buckland's Smart Search today!
Key features
The Remarkable eCommerce Platform is designed to supercharge online retail experiences, offering cutting-edge technology that delivers speed, precision, and seamless integration.
Upgraded site search
The Price & Buckland customer relies on the native site search function to quickly discover products, so we upgraded the platform's search module with additional custom settings.
Advanced promotion and voucher module
An advanced promotion and voucher module that allows Price & Buckland to create and manage promotions and discounts across its vast product range.
Fully flexible CMS page-builder
Price & Buckland have the ability to design, build and launch their own content landing pages, in the exact layout and style they wish, without any developer input.
Deep integration with our WMS
Integrated with full Remarkable WMS for warehouse management for both eCommerce fulfilment and trade-counter replenishment.
Comprehensive integrations to meet all your needs
Remarkable Commerce supports a wide range of popular integrations that are essential for Price & Buckland. From payment gateways to CRM solutions, our platform connects effortlessly with the tools you need to optimise every aspect of your business.
Loqate
Adyen
Klaviyo
Klarna Payment Gateway Integration
UniConsent CMP Integration
