Roman

Revolutionising Fashion with Digital Innovation

Transforming online retail and warehouse management with innovative solutions.

Client testimonial

Hear what our customers have to say about their experience with Remarkable Commerce.

"The platform is incredibly stable and reliable - and I really like how configurable it is."

Ian JohnsonRoman Originals

The results

Roman has seen a significant uplift in conversion rates and revenue growth since migrating to the Remarkable Commerce Platform. The platform's flexibility and scalability have enabled Roman to achieve consistent growth.

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Immediate conversion rate improvement

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Mobile conversion rate uplift

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Revenue growth in just four years

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Consistent revenue growth - reaching £60 million in just four years

Overview

Roman is a British fashion retailer known for its stylish, affordable women's clothing. Established in 1957, Roman originally focused on manufacturing and wholesaling garments, primarily for independent retailers. Over time, the company expanded its business model to include direct retailing, opening its own stores and launching an online presence.

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The challenge

Having sold online for some time, Roman had outgrown its ecommerce site. Built on old tech, it hampered efforts to innovate and optimise conversion, offered no support for mobile commerce and had become increasingly unstable - as a newsworthy event had made all too clear.

When 'The Dress' (is it blue/black or white/gold?) went viral, Roman website was inundated with hundreds of thousands of hits - but the opportunity to capitalise was damaged by long periods of downtime as the site struggled to scale.

It was clear that the company needed to freshen up its digital offering - rebuilding from the ground up on an agile, stable and scalable platform that would make it easy to innovate the customer journey across desktop and mobile experiences.

Roman

The solution: Remarkable Commerce Platform

Roman chose the Remarkable Commerce platform as the ideal foundation for reimagined digital channels - a rapid migration coupled with headless architecture and lightning fast, stable performance made it the ideal choice.

Platform

Relaunched weeks later on the Remarkable Commerce platform, Roman's new, high-speed ecommerce site offered improved customer journeys, including via mobile devices, and was built to scale.

Warehouse management system

Integration with the Remarkable WMS created efficiencies and now underpins the best delivery proposition on the market

Architecture

Headless, API-first architecture has accelerated Roman innovation roadmap - streamlining marketplace integration, payment method expansion and the launch of a fully loaded mobile app

Key features

Handheld scanning interface

Easy to use handheld scanning interface developed specially for Roman warehouse staff

Personalisation

Integration with Dynamic Yield for personalisation and A/B testing.

Fully responsive design and build

A fully responsive design and build that works seamlessly across all devices and screen sizes - ensuring a consistent user experience for all customers.

Advanced promotion and voucher module

An advanced promotion and voucher module that allows Roman to create and manage promotions and discounts across its product range.

Full Amazon and eBay integration

Full Amazon and eBay integration that allows Roman to manage its marketplace listings and orders from within the platform.

Bespoke CMS

A bespoke CMS that streamlines and adds pace to content management, enabling Roman to make changes quickly and easily.

Fully integrated with Remarkable WMS

An end-to-end solution fully integrated with the Remarkable warehouse management system (WMS)

Year on year sales

Roman has seen consistent year-on-year growth since migrating to the Remarkable Commerce Platform. The platform's flexibility and scalability have enabled Roman to achieve constant growth, with sales increasing by an average of 51% year-on-year.

Sales 2023
+20%
2023
2022
Sales 2022
+53%
Sales 2021
+94%
2021
2020
Sales 2020
-4%
Sales 2019
+50%
2019
2018
Sales 2018
+72%
Sales 2017
+126%
2017
2016
Sales 2016
+86%

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