Meet
The AI chat assistant built to optimise, manage, and grow your eCommerce business.
Built into Remarkable Commerce, RETA works with your live data to support your team, improve customer experience, and help you make faster, better decisions.
AI chat that works the way retail actually works
RETA is Remarkable's intelligent commerce assistant, built directly into your platform to support your team, automate routine work, and deliver real-time insights across your entire eCommerce operation. No bolt-ons. No disconnected tools.
RETA works inside your Remarkable environment, using real store data, customer activity, and platform signals to provide accurate answers and meaningful actions. Designed for complex eCommerce businesses, RETA can handle customer conversations, assist internal teams, surface performance insights, and help manage day-to-day operations - all in real time.
RETA is Remarkable's latest AI agent technology
RETA is built on Remarkable's latest AI agent architecture, designed specifically for enterprise and high-growth eCommerce businesses.
Unlike generic AI tools, RETA understands your storefront, your catalogue, your customers, and your workflows - so it can take action, not just generate text.
Customer support automation
Generate accurate responses, assist agents, and reduce support workload using real order, product, and customer data.
Real-time performance insights
Ask questions in plain language and get instant answers based on live store data, reports, and analytics.
Internal team assistant
Help developers, merchandisers, and support teams work faster with AI that understands your platform.
A live chat interface that allows for seamless, natural communication and connection.
How RETA can assist you
From marketing and merchandising to customer support, operations, and performance analytics, RETA helps your team work faster and make better decisions across your entire eCommerce business. RETA works across your Remarkable platform with full access to live data, so answers and actions are always accurate.
Content & merchandising
AI-assisted product content, categorisation, and merchandising recommendations.
Customer service
Automated responses, order lookups, and customer support assistance.
Pricing & promotions
Smart recommendations based on performance, trends, and customer behaviour.
Search & discovery
AI-powered search, navigation, and product recommendations.
Storefront & support
Developer and support assistant to help resolve issues faster.
Reporting & insights
Ask questions and get instant answers from your store data.
Become more efficient
Add RETA to your platform and give your team AI-powered insights, automation, and decision support across every part of your eCommerce operation. No replatforming. No complex integrations. No separate AI tools.
Engagement over time
RETA AI BOT PERFORMANCE OVER LAST 30 DAYS
AI Guidance
Live
Could you please share your order number and the item(s) you'd like to return? Once I have that, I'll guide you through the next steps.
I'd like to return the black midi dress and the red top from that order.
One AI engine, uniquely with two personas.
RETA adapts to different users across your business, helping customers, supporting your team, and giving leadership better visibility into performance. On the storefront, RETA reflects your brand's tone of voice and customer experience, delivering personalised, on-brand support and guidance.
customer assistant
Fully customisable persona aligned to your brand tone and values
Natural, conversational support available 24/7
Order tracking, updates, and self-service management
Personalised product discovery and recommendations
Consistent experience across all customer touchpoints
team assistant
Dedicated internal persona trained on your business rules and data
AI-assisted product, order, and admin management
Real-time insights across marketing, trading, and operations
Intelligent merchandising and performance monitoring
Seamless integration across the Remarkable Commerce Platform
Introduce AI intelligence into your storefront
Today's shoppers don't want to scroll endlessly - they expect instant, intelligent results. Remarkable replaces outdated, static storefronts with an AI-optimised experience that tailors every step of the journey, from product discovery to checkout, helping retailers sell smarter, faster, and far more profitably.
AI-driven and API-powered, our fully adaptive, high-performance storefronts reflect your identity while delivering a deeply personalised shopping experience.
Multi-input search: voice, text, image, or video
Let customers find products their way with an advanced search engine that understands natural behaviour - not just keywords.
Intelligent memory layer for returning customers
AI remembers preferences, behaviours, and past purchases, delivering a truly personalised journey that boosts loyalty and repeat revenue.
Checkout with embedded duties, tax & dynamic pricing
Frictionless, global-ready checkout that automatically applies duties, tax rules, and pricing to increase accuracy and trust.
Self-learning intelligence
RETA continuously learns from your store data, customer behaviour, and platform activity, improving accuracy and recommendations over time. Each interaction, dataset, and outcome feeds back into the model, where it is refined, validated, and redeployed to deliver greater accuracy and deeper insight.
As your business grows, RETA adapts with it. Updates happen automatically, with no disruption to your platform. Your data stays inside your Remarkable environment, giving you full control and security.
Book a demoWant to learn more?
If you're looking for a digital partner who are experts in delivering to your exact requirements, remaining transparent and fair, as well as commercially sensible, then we're the partner for you.
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