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Streamline Order Management

Maximise customer data and create fluid order pathways

Order Management
Order Management

Maximise Customer Data

Quickly view each customer's order history, return rate, lifetime value, and buying habits. Instantly see order types and where your top customers come from.

Customer Order History
Quickly view each customer's order history, return rate, lifetime value, and buying habits.
Customer Order History
Order Types & Sources
Instantly see order types and where your top customers come from.
Real-time Processing
Comprehensive information regarding each order at every stage of the process, with automatic real-time changes when updates occur.
Real-time Processing
Shipping Service Management
Handle courier selection and wave attribution with full automation or manual control as needed.
Order Status Tracking
Complete visibility into order progress from received to delivered, with automatic status updates throughout the fulfillment process.
Order Status Tracking
Wave Management
Intelligent wave allocation and reallocation based on shipping service changes and warehouse capacity optimisation.
Wave Management

Fluid Order Pathways

Ensure that your warehouse processing teams can access comprehensive information regarding each order at every stage of the process, and automatically make real-time changes if updates occur like a customer making a shipping change.

The example demonstrates courier selection and wave attribution. These along with many other elements in each order pathway can be fully automated with rules or handled manually if needed.

Order received·15m ago

Order received from NEXT API for Ryan Smith

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Spotlight

Automated store replenishment

When items are located in stores, RWM can send orders to those stores to be shipped from store or replenished back into a warehouse. The system can also enable part-dispatch and automated replenishment based on stock thresholds.

Automated store replenishment system

Additional Functionality

Advanced order management features to enhance your warehouse operations and streamline order processing.

Order Tagging
The system auto-tags orders by status, content, or specific criteria for better organisation and tracking.
Order Division
Capability to separate a single order into multiple consignments, either manually or through automated processes.
Order Merging
Consolidate multiple customer orders into a single shipment for improved efficiency and cost savings.
Supporting Files
Automatically attach key documents and other files like product images directly to each order.
Custom Fields
Add extra fields/custom information to an order for handling unique requirements and special processing needs.
Order Locking / Holding
Ability to lock or hold an order for a set time or indefinitely based on criteria like stock availability or custom processing steps.
Leigh Porter, Commercial Director

"Remarkable launched the first WMS for Yours Clothing in 2009, today the platform has evolved to support all despatch, logistics and distribution processes including store replenishment. RWM manages over 20 multi-channel marketplaces, 6 brands, and 14 international trading websites."

Leigh Porter, Commercial DirectorYours Clothing

RWM manages over 20 multi-channel marketplaces, 6 brands, and 14 international trading websites.

Estimated RWM will process over 5m orders for Yours Clothing in 2025.

Over 100,000 SKUs and more than 2 million units of stock individually tracked.

Intelligent snake picks to minimise footfall distances.

Android based HHT scanning technology, providing rock solid connectivity and rapid speed.

Supporting over 200 warehousing staff with advanced KPI metrics.

Support for multiple warehouses, multiple configurations such as mezzanines, zones, pallet locations, high bays.

Expert Support

Our experienced team ensures efficient warehouse operations by providing on-site installation, support, and expert advice to maximise your fulfilment process.

RWM is constantly evolving, and we are testing and deploying new features and functionality on a perpetual basis. By embedding our teams within client businesses, we customise solutions to address any challenges, while company-wide internal collaboration drives further core product improvements.

Remarkable currently has over 80 full-time developers based at our HQ near Nottingham in the UK.

80+
Full-time developers
Based at our HQ near Nottingham, UK

Let's talk warehouse!

We work with brands handling 30 to over 30,000 orders per day - helping their warehouse operations teams to become more efficient, reliable and stable. Become Remarkable.