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Many retailers take a simplistic approach to shipping of eCommerce orders, such as offering free delivery across the board. Most retailers also have a very similar goal for shipping/courier services, including improving customer satisfaction and increasing customer lifetime value.
For efficiency, any shipping or delivery 3rd party systems should be fully integrated with your eCommerce technology stack. This allows for a smooth end-to-end journey for a customer’s order.
The couriers and delivery partners which FUSN integrates with include: CollectPlus – widely used due to their vast network of pick-up and drop-off locations, DHL – the German courier company known as being the world’s largest logistics company, DirectLink – the Nordic delivery service, DPD, Fedex, Hermes, Parcelforce, RoyalMail, Russian Post, UK Mail and UPS.