eCommerce
re-platforming hub
Re-platforming your eCommerce storefront is achievable without headaches.
Introduction to re-platforming
As the backbone of your online business, your eCommerce platform should be reliable, flexible and scalable, supporting your business as it grows and changes.
But if your current platform is running slow, lacks necessary features or simply isn't keeping up with your business's growth ambitions, it is time to replatform. Of course, migrating all of your data from one platform to another may sound like a daunting, costly task, but this resources hub breaks down everything you need to know before you make the switch.
It's a pivotal time for business owners when considering replatforming your ecommerce website, as it often means your business has outgrown its current platform or requires a solution that matches your brand's ambitions. There could be issues with your existing platform, which are compromising your site's operations, security or customer experience, prompting the need to consider a platform move.
Platform comparison guide
Are you reviewing your eCommerce platform and considering a migration to a stronger, more reliable yet flexible solution?
Our platform comparison landing page contains key information and advise on the major differences between the likes of Salesforce Commerce Cloud, Adobe Magento, SAP Hybris/Commerce, Shopify Plus, BigCommerce and Remarkable Commerce. You can find an easy to digest comparison table, pricing and commercial comparisons and further resources to support your eCommerce replatforming process. Replatforming is achievable without headaches, if you choose the right partner and platform.
eCommerce platform comparison guide
Whitepaper: a complete guide to eCommerce replatforming
It' s a fact of life that most successful digital stores will outgrow their ecommerce platforms eventually. It' s a situation that can throttle growth through degrading site performance, weak customer experience and a lack of innovation agility, while eating into margins thanks to rising operating costs.
These are all signs that it is past time to upgrade your ecommerce platform, but the trick is to get on the front foot by managing a smooth, low risk transition to a new platform before your existing environment starts to negatively impact performance. Quite simply, leaving it too late could leave you in a world of pain - battling to reverse brand damage, falling sales and rising costs at a time when you need to demonstrate early wins from your investment in a new platform.
This guide is designed to help you get it right, and realise commercial gains from replatforming, fast - helping you to choose the right platform at the right time and manage a smooth, low risk transition so your commercials can hit the ground running when you' re live on your new platform.
Can you guarantee a smooth transition between platforms?
Understandably, any business is worried about a rocky road for a re-platforming project, and most expect there to be turbulence, especially when it comes to maintaining BAU activity and transitioning to a brand new technology.
No technology can guarantee a smooth transition, but what Remarkable Commerce offer is peace of mind, as we have a proven track record of replatforming successfully many retailers across multiple industries.
Assess your needs
Evaluate current platform
Identify the limitations and strengths of your existing platform.
Define goals
Determine what you want from the new platform (e.g., better scalability, enhanced features, improved UX).
Backup data
Export data
Backup all existing data, including databases and files, to prevent loss during the transition.
Test everything
Functional testing
Ensure all features work correctly (checkout process, payment gateways, etc.).
User experience testing
Test the site from a customer's perspective to identify any usability issues.
Monitor and optimise
Track performance
Monitor site performance and user feedback post-launch.
Iterate based on feedback
Be prepared to make adjustments based on user experience and performance metrics.
Choose the right platform
Research options
Look for platforms that meet your needs (Remarkable Commerce, Shopify, WooCommerce, Magento, etc.).
Consider integrations
Ensure the new platform integrates well with your existing tools (payment gateways, inventory management, etc.).
Setup the new platform
Install and Configure
Set up the new platform and configure settings based on your needs.
Theme and design
Choose or customize a theme that aligns with your brand.
Train your team
Provide training
Ensure your team is familiar with the new platform's features and processes.
Create documentation
Develop guides for common tasks to aid in the transition.
Additional tips
SEO considerations
Set up 301 redirects for old URLs to maintain SEO rankings.
Customer communication
Keep customers informed throughout the process to build trust.
Seek expert help
Consider hiring a consultant or agency if the migration is complex.
Plan the migration
Create a timeline
Establish a timeline with key milestones.
Inventory data
List all data to be migrated (products, customer info, orders, etc.).
Migrate data
Use migration tools
Utilise migration tools or services to transfer data efficiently.
Manual adjustments
Be prepared to make manual adjustments for accuracy.
Launch
Set a launch date
Choose a low-traffic period to minimize disruptions.
Communicate changes
Inform customers about the transition and any new features or processes.
Re-platforming without headaches
eCommerce Re-platforming
Migrating your digital commerce business to a new platform can be a daunting, lengthy process in which managing the risks of data loss and eroded functionality is vital to a successful outcome.
It's a pivotal time for business owners when considering replatforming your ecommerce website, as it often means your business has outgrown its current platform or requires a solution that matches your brand's ambitions. There could be issues with your existing platform, which are compromising your site's operations, security or customer experience, prompting the need to consider a platform move.
That is why we offer a managed 're-platforming as a service' process - individually tailored and delivered by the same engineers and developers who built and maintain our platform, supported by UX and digital marketing specialists.
Designed to ensure you maximise the benefits of moving to a high-volume, headless commerce platform from the word go and delivered by a hand-picked team, the aim is always to take the stress out of re-platforming.
Our specialists take pride in de-risking your migration and, drawing on a pre-integrated front-end accelerator, delivering on an accelerated timescale - typically three to four months, compared with 12-18 months for an in-house or third-party migration.
What's more, that pace does not come at the expense of a distinctive brand experience - every aspect of your new commerce environment can be customised according to your brand and customer experience goals.
That is why retailers migrating to the Remarkable Commerce Platform realise rapid ROI - typically seeing online turnover triple within two years.
Discovery project
This crucial first stage is about understanding your needs and goals in detail - covering everything from back-end, third party and channels integrations, governance, security and compliance controls, to data format and feeds, UX and the customer experience.
Remarkable Commerce Platform SpecificationProject plan and timescales
Together, the discovery and audit phases will enable is to work with you in developing a detailed specification, and a migration plan, setting out roles and responsibilities, key dependencies, milestones and agreed timescales. This plan will be our mutual reference point throughout the process - a focal point for project meetings and a vital tool in enabling a seamless transition.
Prototyping and build
Using agile delivery principles to rapidly build out your new commerce environment and front end - starting with wireframes and working prototypes to enable debugging and optimisation prior to final development, customisation and coding.
Data migration
Our data specialists will work with you to deliver a low-risk, managed data migration - from back-office data like customer, product and stock to marketplace data feeds and analytics. What's more, they'll eradicate any data format issues, developing a bespoke, data transformation engine to effortlessly remap your data and data fields (including custom fields) - to maximise your ability to leverage data, post-migration.
Quality assurance and testing
Performance, load and stress-testing to ensure your new commerce environment functions according to specifications, iron out remaining bugs and issues, and optimise performance.
Training and support
During the migration process, we will provide your key staff - from technical to merchandisers and marketers - with familiarisation training, to ensure they can hit the ground running and make the most of our powerful commerce tools.
Post-launch, you'll be able to rely on rapid, expert support from the developers who delivered your re-platforming. Whether you need help with optimisation, troubleshooting or anything else, there's no triage, no tiered support and no 24-hour response SLA. When you need us we'll respond within the hour.
Download resources
Whitepapers
How to report on eCommerce performance
This guide will tell you what KPIs to include on your performance report and how to measure your eCommerce strategy.
Download nowA complete guide to eCommerce replatforming
How to drive growth by making the right move at the right time. This guide is designed to help you get it right, and realise commercial gains from replatforming, fast.
Download nowInterested in learning more?
With Remarkable Commerce we prioritise innovation, customer-centricity, configurability, and continuous improvement.